0800 151 2250 Request a free home design visit
Request a free home design visit 0800 151 2250

Helping someone you care about plan an easier-to-use bathroom?

If you’re helping a parent, partner, relative or friend, you can make the first call and be involved throughout the planning and installation. Whether you live nearby or further away, we’ll make it easy to stay informed from the first conversation to the finished bathroom.

A woman and her older father talking together over tea at his kitchen table

You can be involved from the first call to the finished bathroom.

We regularly work with family members and friends who live in another city or even another country. You tell us who should be involved and who should receive updates, and we’ll keep everyone you ask us to include informed throughout the planning and installation.

01

Make the first enquiry

Call us to explain the situation, ask questions and find out what a free home design visit involves.

02

Join the design visit

Attend in person or join by phone while we measure the room and talk through the options.

03

Review the design and quote

Help compare the layout, products and finishes, then look through the written quote together.

04

Stay informed

You tell us who should receive the quote and practical updates, and how you would like us to keep in touch throughout the installation.

One team manages the complete installation.

When several people are involved, clear communication matters. We manage the design, preparation, installation and handover as one project, keeping everyone you ask us to include informed throughout.

  • A clear written quote showing what is included
  • Installation dates confirmed before work starts
  • Practical updates for the person coordinating the work
  • Protection and cleaning throughout the installation
  • A finished bathroom and clear handover
A bathroom adviser discussing a floor plan and samples with two homeowners

What other families say.

A first rate job — many thanks!

Right from the very start Jim guided us through every step of the process. Dad is delighted with the end result and we are all confident that his bathroom is fit for purpose, now and into the future.

Alison

Excellent and kind support

The level of communication and care was excellent and the team showed particular kindness and understanding for the context with my mother and her care assistants in the house. The space is transformed!

Melissa

Five stars doesn't seem enough!

Exceptional customer service throughout the process of turning my father's bathroom into an accessible wet room. There was so much consideration to minimise disruption for my dad (who has Alzheimer's) — the guys went above and beyond. We are delighted with the quality of the finished wet room and it's already making life much easier and safer.

J Melville

Questions about arranging a bathroom for someone else.

Clear answers before anyone comes to your home.

Can I arrange a home design visit for someone I care about?

Yes. You can make the first enquiry and help arrange a suitable time. The person whose bathroom it is can choose who they would like involved throughout.

What if I live in another city or country?

That’s not a problem. We regularly work with relatives who live further away. You can join the design visit by phone and tell us how you would like to receive the quote and project updates.

How will you keep everyone informed?

You tell us who should receive information and how you would like us to keep in touch. We can share the design, written quote and practical updates with everyone you ask us to include.

Can we review the options together before deciding?

Yes. We’ll explain what could work, answer everyone’s questions and send a clear written quote after the visit. You can take the time you need to discuss it together. There is nothing to sign or decide on the day, and no obligation to accept our quote or go ahead with Able Bathing afterwards.

What if an occupational therapist or carer is involved?

They are welcome to be involved in the visit and planning. Share any recommendations with us, and we’ll work with everyone involved to shape the bathroom around the person’s needs, the room and how it will be used.

What if we do not know which type of bathroom would be best?

You do not need to choose before the visit. We’ll measure the bathroom, explain the practical differences between a walk-in shower, wet room and walk-in bath, and show you the options that could work in the space.

Start with a conversation.

Tell us who you’re helping and what would make the bathroom easier for them to use. We’ll answer your questions, explain the options and help everyone involved stay informed.